We will exchange your merchandise wihtin 30 days of purchase. We will refund your
money in the original form of payment within 10 days of receiving your merchandise.
To qualify, simply initiate the return within 30 days from the ship date and ensure that
the item is in its original condition. We must receive your item back within 40 days of
when we originally shipped it to you. After these time all sales are final. No exceptions.
For your protection we suggest all returns be sent back by traceable carrier. The
customer must pay all costs related to return shipping. After receiving and inspecting
the returned merchandise, we will reimburse your credit card for the purchase price of
the item, less the original shipping fee.
Please contact firstname.lastname@example.org to begin the return process.